Thanks for stopping by our store. There are a few things you should know about playing our HD Download files.

1. Your must log in through the shop.
2. Subscriptions last 52 weeks from the time your order is completed.
3. Subscribers have access to the entire archive as well as each week's new pattern
4. Unlike many sites, your username is NOT your email address. You will be sent an email with your login information.
5. We use a quicktime file format ".m4v". The ideal player for this format is Quicktime player. However, many other third party media players will work. You should check your preferred player for format compatibility. You can download Quicktime Player for Free.
6. The HD videos are very compressed while retaining a very high quality picture. This requires a lot of processing on the part of you computer. Older computers may have trouble keeping up with the data rate (1500-2000kbs) and have issues with skipping or stopping. This usually only happens on much older computers.
7. If you do have problems playing these files on your computer or logging in, please contact us directly. We will attempt to help troubleshoot the issue as soon as possible so that you are satisfied.