Thanks for stopping by our store. There are a few things you should know about playing our HD Download files.
- We use a quicktime file format ".m4v". The ideal player for this format is Quicktime player. However, many other third party media players will work. You should check your preferred player for format compatibility. You can download Quicktime Player for Free.
- The HD videos are very compressed while retaining a very high quality picture. This requires a lot of processing on the part of you computer. Older computers may have trouble keeping up with the data rate (1500kbs) and have issues with skipping or stopping. This usually only happens on much older computers.
- If you do have problems playing these files on your computer, please contact us directly. We will attempt to help troublshoot the issue so that you are satisfied.